Terms of Service
The rules that apply when you buy from this website — written to be read, not to hide behind.
Age requirement (18+)
Our products are for adults only. By placing an order you confirm that you are at least 18 years old and that it is lawful for you to buy nicotine vaping products at your delivery address.
We may ask for proof of age, or cancel and refund an order where we cannot confirm eligibility. Supplying nicotine products to a minor is an offence.
Your account
You are responsible for keeping your account password secure and for the accuracy of the details on your account. Let us know straight away if you believe your account has been used without your permission.
Products, descriptions and availability
We work to keep product names, images, prices and stock levels accurate. Even so, descriptions and packaging can change between batches, and stock moves quickly. The product page is the current source of truth.
If an item you ordered turns out to be unavailable, we will contact you to offer an alternative, a partial refund, or a full refund for that item.
Vaping products
We sell IGET ONE, IGET BAR PRO, Alibarbar INGOT 9000 and UMIN Slick Plus 10000 disposable vapes, IGET BAR PLUS S3 pods and the S3 Device. Disposable vapes are sold as single devices or as 4, 6, 8 and 10-piece mix & match packs; S3 pods are sold individually or as 3, 5 and 10-piece mix & match packs. Disposable vapes are pre-filled and ready to use. S3 pods need the S3 Device, which is sold separately and is not included in pod packs. Puff counts are manufacturer estimates and vary with how you vape.
Mix & match packs: list the flavours you want in the order notes at checkout (repeats welcome). If no flavours are listed, or a flavour you chose is out of stock, we will contact you before dispatch to agree a substitute or refund that item.
Vaping products contain nicotine and are sold to adults aged 18 and over only. You are responsible for making sure that buying, receiving and using nicotine vaping products is lawful where you live.
Pricing and currency
All prices are in Australian dollars (AUD) and are the amounts shown on the product page and confirmed at checkout. Shipping is calculated at checkout — free on orders of A$200 or more, otherwise Fast Shipping is a flat A$20.00.
We may change prices at any time, but never after you have completed checkout. If a price is listed incorrectly we may cancel the affected order and refund you in full.
Orders and acceptance
An order is a request to buy. It is accepted when checkout completes successfully and we issue your order confirmation. Until then we may decline or cancel an order — for example where an item is unavailable, where payment cannot be verified, or where we cannot confirm you meet the age requirement.
Payment
We accept the payment methods described on our Payment Methods page: major credit and debit cards, processed through our secure checkout.
Payment is captured when your order is placed. We never see or store your full card number. Always pay through the checkout on this website — we will never ask you to send money to a bank account, wallet or gift card by email or WhatsApp.
Delivery
We dispatch from our Australian warehouse within 48 hours of payment confirmation and deliver Australia-wide with Australia Post tracking. Free on orders of A$200 or more; otherwise Fast Shipping is a flat A$20.00. Full detail, including estimated delivery windows and what happens if a parcel is delayed, is in our Shipping Policy.
Returns and consumer guarantees
Our Return Policy explains change-of-mind returns, faulty or damaged items, and what we do if a parcel never arrives. Nothing in these terms excludes, restricts or modifies any right or guarantee you have under the Australian Consumer Law that cannot lawfully be excluded.
Health warning
Nicotine vaping products are harmful to your health, and nicotine is highly addictive. They are sold strictly to adults aged 18 and over. Vaping products are not recommended for anyone who is pregnant or breastfeeding or has a heart condition, and must be kept out of reach of children and pets. Vape devices contain batteries — do not open, puncture, crush or overheat them, and recycle used devices at a battery drop-off point rather than in household rubbish. Quitting is one of the best things you can do for your health — support is available from your GP or Quitline on 13 7848.
Intellectual property
All content on this site — text, layout, graphics and images we have produced — belongs to us or is used with permission. Brand names shown on product images remain the property of their respective owners and are used only to identify the goods being sold. You may not copy or republish our content without permission.
Liability
To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of this site. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded by law — including the consumer guarantees set out in the Australian Consumer Law.
Governing law
These terms are governed by the laws of Australia. Any dispute will be handled by the courts with jurisdiction over the place where our business is registered, unless the law gives you the right to bring a claim somewhere else.
Changes to these terms
We may update these terms from time to time. The version that applies to your order is the one published when you placed it, and the date at the top of this page shows when it was last revised.
Still need help?
Our team is online 24 hours a day, 7 days a week
Email support@vapicos.com or message us on WhatsApp +852 6419 0530. Quoting your order number gets you a faster answer.