Age Verification Policy

Last updated: 6 November 2026

Products on this website contain nicotine. We sell only to adults aged 18 and over.

Minimum age

You must be at least 18 years old to place an order, and the person receiving the parcel must also be 18 or over. By placing an order you confirm that you meet this requirement and that it is lawful for you to buy nicotine vaping products at your delivery address.

Proof of age

We may ask for proof of age, or cancel and refund an order where we cannot confirm eligibility.

Age check at delivery

The carrier may ask for proof of age at the door, and a parcel cannot be handed to anyone under 18.

If a delivery cannot be completed because nobody of legal age is available to receive it, the parcel may be returned to us. Tell us your order number and we will refund the goods as soon as it arrives back at our warehouse. See our Shipping Policy.

Buying for others

Supplying nicotine products to a minor is an offence. Do not buy for, give or resell products to anyone under 18.

How we handle age information

Confirmation that you meet the 18+ requirement, and any proof of age you choose to provide, is handled as described in our Privacy Policy.

For parents and guardians

If you believe a minor has bought or attempted to buy from us, or has provided us with information, please contact us with as much detail as possible and we will investigate.

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